CANCELLATION & REFUND POLICY
1. Guest-Initiated Cancellations
- 90+ days before departure – 90% refund.
- 50–90 days before departure – 50% refund.
- 21–50 days before departure – 25% refund.
- Less than 21 days before departure – No refund.
Refunds are processed within 10 working days to the original payment method.Refund requests must be made in writing to sales@thebridgetours.com
Refunds apply only to The Bridge Tours services.
Government safari permits, train/flight tickets, or third-party services are non-refundable once booked.
2. Cancellations by The Bridge Tours
If a tour is canceled due to unforeseen circumstances (e.g., weather, park closure, safety concerns), guests may choose:
- 100% credit for a future trip (valid for 12 months), or
- 100% refund minus any non-refundable components.